Ensuring Reliable Service

FPL is one of the most reliable electric utilities in the country. As we have for decades, we continue to build a stronger, smarter and more storm-resilient electric grid for our customers. These enhancements include:

• Expanding our Storm Secure Underground Program – since 2018, we’ve improved service reliability by systemically installing more resilient underground power lines, and plan to bring these benefits to more neighborhoods in the years to come.
• Investing in smart grid technology that helps us restore power faster following hurricanes and severe weather, and avoid outages altogether. Smart grid technology helped avoid more than 800,000 customer outages combined during Hurricanes Debby, Helene and Milton in 2024.
• Integrating this self-healing smart grid technology that has helped FPL avoid millions of customer interruptions since 2011 into our underground neighborhood lines.
• Continuing to harden the grid by strengthening main power lines throughout the state and lines that may serve critical community facilities, such as hospitals and 911 call centers.
• And using artificial-intelligence technology to identify, maintain and limit the impact of trees and debris that make contact with FPL equipment.

Together, these efforts have helped us improve your service reliability – and we’re not stopping there. We’ll continue innovating to make the grid even more reliable, providing you with energy you can depend on while keeping bills as low as possible.