It takes fuel to make electricity, and the cost of fossil fuels used to produce electricity in power plants has increased dramatically. Learn more about the fuel charge on your bill. Learn More
Phone
For routine business, we can serve you faster if you call from 7 a.m.-11 p.m. Monday through Friday, or 7 a.m.-9 p.m. Saturday.
For business customers, the hours of operations are from 7 a.m.-9 p.m Monday through Friday, or 9 a.m.-5 p.m. Saturday. The Business Care Center is closed on Sunday.
Select a Customer Care number in your area:
Residential
Business
E-mail
Please select the subject of your inquiry below to send us an email. To report a hazardous condition or power outage, please call 1-800-4OUTAGE (1-800-468-8243).
Hearing or Speech Disabled
Write
1-800-432-6554 (TTY)
FPL, P.O. Box 025576, Miami, FL 33102
Mail
A
Payment
Standard mail-in payment address
FPL
General Mail Facility
Miami, FL 33188-0001
Expedited payment mailing address, such as overnight mail service
