FPL | Electrical-Related Tips

Electrical-Related Tips

Prepare for the approaching storm

FPL is always concerned about your safety and well being, but perhaps more so during hurricane season. Here are some important electrical-related tips to help you and your family prepare for an approaching storm:

  • If someone in your home is dependent on electric-powered, life-sustaining medical equipment, review your "family" emergency plan for backup power or make arrangements to relocate.
  • Before lowering a TV antenna or satellite disk, make sure to turn off and unplug the TV, and avoid power lines.
  • Turn off all swimming pool pumps and filters, and wrap them in waterproof materials.
  • Turn your refrigerator and freezer to their coldest settings ahead of time to keep food fresh if you experience a power outage.
  • Turn off and unplug any unnecessary electrical equipment, including sensitive electronics.

These tips do not cover everything. Learn all you can about storm preparedness and post-storm safety, so you can survive any storm safely and minimize damage.

Safety first

We will work to keep your lights on until weather forces us to stop. When the winds get too strong, above 30 miles per hour, it is just not safe to keep working.

We care about your family’s safety. We want you and your family to be safe before and after a hurricane. Call 911 or FPL at 1-800-4OUTAGE to report fallen power lines that you feel present a clear and imminent danger to you or others. Do not attempt to touch any electrical power lines and keep your family away from them.

“Wire down” calls are intended to safeguard the public from a life-threatening situation. FPL emergency crews answering these calls will not restore power, only make the area safe. If you have already reported the wire down, your call has already generated a report and there is no need to report it again.

Restoration priorities

All our effort is guided by one principle -- find and fix the damage that will safely bring power to the most people in the fewest hours. We follow three steps, which may overlap, to accomplish this:

First, we fix the power plants and transmission lines that move electricity to communities.

Second, we fix main power lines that send electricity to neighborhoods. Here, we work with county emergency officials to restore power to the health and safety services that communities need first (such as hospitals, police and fire). At almost the same time, repairs begin to lines that will bring power to the most people in the fewest hours.

Third, lines serving smaller groups are fixed until we reach individuals with isolated problems, like broken transformers. We do that last because it doesn’t help to fix the transformer until all the lines that feed power to the transformers are repaired first.

Crews restore power as they converge on the hardest hit areas and will stay on the job until everyone has power again.

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