View common questions and answers to get the most out of the program.
Simply update your email address in the field above, then click Save Changes.
Your email address will be updated on all accounts currently selected.
You can also change it by going to your contact information on the All Accounts page. Choose the accounts you would like to update and then click the Update Contact Info button in the action footer.
To ensure you receive your eBill notification:
As you know, FPL eBill offers many benefits enjoyed by millions of people like yourself that have already made the switch.
Additional options to receive notifications via email, text message and/or mobile push notifications
While we encourage you not to, you can discontinue from FPL eBill by modifying your eBill enrollment status above.
Discontinuing would result in receiving only paper bills for all the accounts selected moving forward.
FPL eBill is the convenient way to receive bill notifications and reminders via email, text and the FPL Mobile App. When you enroll, you’ll get:
Email and mobile device technology is rapidly evolving, and we make every effort to comply with all email standards and ensure that our emails are compatible with the widest variety of email clients and devices possible. If you are having trouble viewing the email, try opening it from another device, or in another client or browser.
With FPL eBill, your account information is protected by state-of-the-art 256-bit encryption technology. Plus, paper-free billing means your bills won’t get lost or stolen in the mail. In fact, research shows that the majority of identity theft happens with paper.