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With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797

We're here to help. Every single day.

We’re committed to supporting customers experiencing hardships.

Apply for Electric Repair Assistance

See if you qualify for financial assistance for repairs to damaged meter cans and weather heads at your home.

Apply now

an fpl worker looking at a meter with a customer

 

Bill payment help and community resources

Our community partners can help you apply for financial assistance to keep your lights on.

 

Bill payment assistance

Our community partners can help you apply for financial assistance to help with bill payment.



Learn about assistance

Property damage

If your home or business suffered extreme damage due to severe weather and is unable or unsafe to receive power, we have information to help you understand next steps.


More information

Health and safety help

If you or someone you know requires electricity for life-saving equipment or is elderly and alone, please let us know. We have services to help keep you and those you love healthy and safe.

View services

Community resources

Need help with more than just your electric bill? There are other community resources available for seniors, low-income customers, and those in crisis situations.

Visit lists and quick links

Need more time to pay your bill?

Our online payment extension offers qualifying customers the chance to temporarily extend the due date of their bills.


Request an extension

Financial assistance by county

If you are in need, there may be opportunities available for financial assistance in your county. Find a breakdown of resources where you may be eligible.

Find resources


Community Energy Saver

Get a free Home Energy Survey to assess your home’s energy efficiency with tips and services worth up to $500 for qualified customers. 

Find an event in your neighborhood

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Energy saving programs and tools

Lower your bill with savings programs and get customized tips to save energy and money over time.

 

Energy Manager

Identify your biggest energy users to save and follow personalized tips with our Energy Survey.

Start saving

FPL Budget Billing®

Reduce seasonal bill spikes caused by weather for predictable energy bills and peace of mind.

Get started

FPL SolarTogether SunAssist®

Get immediate bill credits and lower your bill every month with solar energy – no panels needed.

Join today


Help a neighbor in need

You can help a family in crisis make electrical repairs or pay their bill to keep their lights on.

Donate now

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