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We are working around the clock to restore customers impacted by Hurricane Helene. We appreciate your patience as you may experience longer than normal restoration times following the storm. Stay safe. Visit Storm Center.

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Resources and assistance

After a storm

Get outage info, electrical safety tips and see how to reset breakers.

What to know
Emergency support

Discover resources and support to help you after a storm has hit. 

Find resources
Hardship resources

Get financial assistance and learn how to help those in need. 

Get help, give help
How we restore power

See how our efforts after a storm are guided by one principle.

Get the details
Rooftop solar and generators

Safety operate rooftop solar and generators after an outage.

Read safety warnings
Property damage

View steps to restore power if your service connection is damaged.

Safely receive power

Helpful videos

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Why does my neighborhood have power, and I don't?


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Storm Prep and Safety: Water Damage


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Storm Prep and Safety: Generator Safety


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Storm Prep and Safety: Resetting your breaker