Electric Vehicles
Frequently asked questions

EV charging

What should I know about charging before purchasing an electric vehicle?

If you’re thinking about purchasing an electric vehicle, here are some key factors to help you choose the best one for you:

  • Range: Select a vehicle that matches your total range of travel. Electric vehicles offer ranges from 150 to over 500 miles per full charge. 
  • Charging locations: Consider your daily commute and identify places where you can conveniently charge your vehicle along the way.
  • Home charging: Consider how you will charge your vehicle.  Most EVs are compatible with a standard 120-volt outlet for use of a level 1 charger, which can take up to 24 hours or more to complete a full charge.  Other solutions are also available for single-family homes. If you live in an apartment, townhome or condo, see below for suggestions.  
  • FPL EVolution® Home: Owners of single-family homes or townhouses with attached garages can enjoy unlimited off-peak night, weekend and holiday home charging with no upfront costs with FPL EVolution Home. This includes a new level 2 charger with installation and maintenance. Learn more at FPL.com/EVHome.
  • Multi-unit dwelling: If you live in an apartment, townhome or condo, ask if your building has EV charging options. If not, find public charging stations near your area with the FPL EVolution app. Your building association or management can learn more about how to install chargers on their property.

How far can I travel per charge in my EV?

The range of an electric vehicle depends on several factors, including the size of the battery, vehicle type and weight, road and weather conditions, driving habits, and the use of additional systems such as air conditioning or phone charging. For more information on your vehicle’s range, consult your owner’s manual.

What is the difference between a fast charger and a level 2 charger?

EV chargers come in different speeds, and the best choice depends on your daily habits and travel plans.

DC fast chargers

  • Speed: The quickest option—typically charges an EV in about 30 minutes or less.
  • Location: Often found near major highways and travel corridors.
  • Best for: Long-distance travel or a swift recharge.
  • Requirements: Needs commercial-grade equipment and 480-volt 3-phase power.

Level 2 chargers

  • Speed: Can fully charge most electric vehicles in several hours.
  • Location: Commonly available in homes, workplaces, and various destinations.
  • Best for: Locations where you'll be parked for an extended period.
  • Requirements: Requires dedicated charging equipment and a 240-volt circuit.

What are typical costs to charge my EV?

Charging costs vary depending on driving style, habits, temperature, charging operator policies and the efficiency rating of your vehicle, among other factors. FPL EVolution public fast chargers are billed at a rate of $0.30/kWh plus applicable taxes and fees for an effective rate of $0.36-0.37/kWh depending on taxing jurisdiction. Our public level 2 chargers are generally provided free of charge as an amenity to customers by the site owners, with a few exceptions at the discretion of the site owner.

When charging at home, a typical driver using 550 kWh of energy each month (or ~60 miles per day) will pay approximately an additional $90 on their electric bill when charging without FPL’s residential charging program.

When charging with FPL EVolution Home, customers receive unlimited off-peak night, weekend and holiday charging starting at $31 a month, which includes a new level 2 charger, installation and maintenance with no upfront costs. Customers can still charge during on-peak hours but will be billed at a rate of 22.87¢ /kWh in addition to the monthly program cost.

FPL EVolution Home program details

What does the residential subscription include?

  • With no upfront costs, customers benefit from unlimited off-peak night, weekend and holiday charging, a new level 2 charger, installation and maintenance.
  • We will permit, install, operate, and maintain EV charging equipment for one electric vehicle at the subscribing residence.
  • For the full installation option, we will perform all electric work and permitting of a required 240-volt circuit, which must be installed within 10 feet of the electrical panel, which must be located inside of an attached garage at the subscribing residence.
  • For an equipment-only installation, customers will already have a permitted 240-volt circuit.

Do I have to physically plug in my EV during off-peak hours?

Yes. The charger will be pre-programmed to automatically charge during off-peak hours, allowing you to “plug-in and forget it” each time you arrive home. 

What is considered off-peak hours?

Throughout the day, energy demands fluctuate. During “peak” demand periods – such as summer afternoons when air-conditioning usage is high – the cost of generating energy is more expensive. There are also daily “off-peak” periods when electricity usage is lower, making the cost of producing energy less expensive.

  • From November through March, off-peak hours are Monday through Friday 10:00 pm to 6:00 am and 10:00 am to 6:00 pm; all weekend hours; and all hours for the holidays of Thanksgiving, Christmas and New Year’s Day.
  • From April through October, off-peak hours are 9:00 pm to 12:00 pm; all weekend hours; and all hours for the holidays of Memorial Day, Independence Day and Labor Day. 

View rates by region

FPL region
FPL Northwest FL region

Can I charge during on-peak hours?

Customers can charge during on-peak hours but will be billed at a rate of 22.87¢ /kWh in addition to the monthly program cost. 

Do I need the FPL EVolution app for home charging?

  • Yes. The FPL EVolution app is needed to activate your charger during installation, so you can stay connected to your charger 24/7.
  • Your charger will be automatically programmed to charge during off-peak hours. You can use the app to override off-peak charging should you want to charge during on-peak hours, monitor and review your charging history, and more.
  • Download the FPL EVolution app on iOS and Android devices.

Does FPL offer charging at condos and apartment buildings?

At this time, our residential charging program is only available for customers who own a single-family home or townhouse.

We can provide guidance for associations and building managers to work with the FPL Power Delivery team to install the chargers of their choice.

Why does FPL have a residential charging program?

We’re supporting our customers who want to drive electric. Florida ranks 2nd in the nation for EV adoption, and as auto manufacturers continue to announce plans for manufacturing more electric vehicles, EVs on the road will continue to grow. Because 80% of charging happens at home, our residential charging program is a convenient all-in-one solution that provides a new level 2 charger with installation and maintenance, unlimited off-peak charging, and no upfront costs.

Why can’t I see some of the Energy Manager tools/details if I’m enrolled in FPL EVolution Home?

Currently, the Energy Analyzer is not available, and only the monthly view of the Energy Manager Dashboard is for FPL EVolution Home customers. Program participants are under a different rate code that allows FPL to monitor and bill for unlimited off-peak charging. Because of the different rate code and a dedicated EV charging submeter, daily and hourly views of energy usage are currently unavailable. However, customers can always view their EV home charger’s energy usage in the Meter Summary section of their monthly bill

FPL EVolution Home program terms

Who is eligible to participate in the residential charging subscription?

Eligible participants must:

  • Own a single-family home or townhouse with attached garage.
  • Have a strong Wi-Fi signal in the charging location.
  • Have an active residential account in good standing with no past due bills or payment extensions.

Additional reasons customers may not qualify for the program include:

  • Have a pending connect or disconnect order.
  • Account belongs to a business or is tax-exempt.
  • Residence does not use a smart meter.
  • Account is dedicated to a source other than the primary residence, like a lighting system or well. 

How long is the subscription term?

Consistent with the charging equipment’s expected useful life and the PSC approved tariff, the program term is 10 years.

Why am I bound to such a long-term commitment? What if the charging technology changes significantly?

The program is designed to correlate with the expected life of the charging equipment. The charging equipment can be used on any EV should you purchase a new one and can be updated remotely for service updates and feature enhancements.

Can I terminate the subscription before the end of the term?

Customers will be able to terminate the subscription before the end of the term but will be subject to an early termination fee to cover the costs of uninstalling and removing the equipment, and redeployment costs. Written notice is required at least thirty (30) days prior to termination.

After five years of participation, you can also choose to purchase the equipment at a cost equivalent to the remaining net book value.

What if I get a new vehicle during the ten-year term?

Purchasing or leasing a new EV during the subscription term does not affect the customer’s participation in the program.

What happens if I move residences during the subscription term?

The FPL EVolution Home charging program is specific to the customer’s residence upon enrollment. Because the equipment would require removal, early termination fees may apply upon your move. 

FPL EVolution Home charging equipment

Which charging equipment will be provided with the subscription?

We will install up to a 40-amp, 9.6 kW level 2 wall-mounted charger, which will be Wi-Fi enabled, ENERGY STAR® certified and UL Listed. The charging cable is 25 feet long.

What if I already have a charger?

If you have the required 240-volt circuit in your garage, you may choose the equipment-only installation, and we will provide the charging equipment, charger set up and hardwiring. The program is only available with the use of the FPL EVolution Home charger, and you will not be able to use existing charging equipment. If you do not have the required circuit, you would need to either have it installed or we will install it as part of a full installation.

What is a level 2 charger?

Level 2 chargers can fully charge most electric vehicles in several hours. They are commonly available in homes, workplaces, and various destinations and are best for locations where you'll be parked for an extended period. Level 2 chargers require dedicated charging equipment and a 240-volt electrical circuit.

How will I program and schedule the charging equipment?

Chargers come pre-programmed to initiate a charge during off-peak night, weekend and holiday hours. There is no need to plug in at a specific time. Should you want to charge during peak hours, you can override off-peak hours from your FPL EVolution app. Note that on-peak charging will be billed at a rate of 22.87¢ /kWh in addition to the monthly program cost. The app will also display charging status and historic charging session data.

Do the chargers support Tesla vehicles?

FPL EVolution Home chargers have a standard J1772 connector. If you drive a Tesla, you will need to have your own J1772 charging adapter. Tesla-issued adapters are recommended; aftermarket adaptors may damage your vehicle or charging equipment, and FPL will not be liable for any damages.

What happens to the charging equipment at the end of the subscription term?

At the end of the program term, ownership of the Level 2 charging equipment transfers to you at no cost.

Who is responsible for maintaining and repairing the charging equipment?

As FPL owns the charging equipment during the subscription, the company is responsible for installing, maintaining, repairing, or replacing the Level 2 charger throughout the term. Repairs and replacements will be made by FPL for operational issues with the charger, but not for damage caused by misuse or modification of the charging equipment.

What happens if my charger loses Wi-Fi connectivity?

To avoid potential billing impacts, your EV charger must be reconnected to your home’s Wi-Fi network. If you need help connecting, we have some simple instructions for restoring a lost Wi-Fi connection.

Who can I contact if I’m having issues with my charger?

Please use the FPL EVolution app to access self-help troubleshooting options or call us at 833-919-0939.

FPL EVolution Home program cost

How will the program charges be shown on my bill once I’m enrolled in EVolution Home?

  • The charges will appear as different line items on your bill: a program charge, unlimited off-peak rate charge, and if applicable, an on-peak rate charge. See how your bill will appear.
  • On-peak rate charges will apply if charging outside of the off-peak periods.

Can I apply for the federal tax credit for the EV charger?

No. Because FPL installs, owns and maintains the EV charging equipment in your home, you would not be eligible for the Alternative Fuel Infrastructure Tax Credit

Will customers who are part of FPL EVolution Home pay less, on average, for power during off-peak hours?

When calculating total monthly energy consumed and taking into account typical driving patterns, customers enrolled in FPL EVolution Home and using the provided FPL EVolution charging equipment will receive an average lower rate than customers not enrolled in the program, due to the decreased rate used for off-peak hours.

If I am not enrolled in the program, how will driving an electric vehicle affect my home electric bill?

Without FPL EVolution Home, any EV charging will be part of your regular monthly bill at the normal rate. When charging at home, a typical driver using 550 kWh of energy each month (or ~60 miles per day) will pay approximately an additional $90 on their electric bill when charging without FPL’s residential charging program.

With FPL EVolution Home, customers receive unlimited off-peak night, weekend and holiday charging starting at $31 a month, which includes a new level 2 charger, installation and maintenance with no upfront costs. Customers can still charge during on-peak hours but will be billed at a rate of 22.87¢ /kWh in addition to the monthly program cost.

FPL EVolution Home installation

What is included in the charger installation?

Customers will be able to choose from two different Level 2 EV chargers.

  • For full installation, we will install the charger including all electric work and permitting of a 240-volt circuit, for a hassle-free turnkey process. The program requires the circuit be installed within 10 feet of the electrical panel, which must be located inside of an attached garage.
  • For equipment-only installation, we will provide the charging equipment, charger mounting and hardwiring, but the customer is responsible for the electrical work and permitting associated with the addition of a 240-volt, 50-amp circuit.
  • If a customer already has a previously installed 240-volt circuit, then the equipment-only installation may be elected by the customer.   

How long does the installation process take after I finalize my enrollment?

On average, charger installs are estimated to be completed in:

  • Two to three months for full installations
  • One to two months for equipment-only installations

Installation timing is dependent on a number of factors including your prompt completion of your home electrical survey and permit issuance times by your local building department for full installations.

FPL EVolution public charging

Where can I find an FPL EVolution charger?

Visit our online map or download the FPL EVolution app to find a charger near you.

Do I need to download an app to use the FPL EVolution charger?

Yes, to charge at any FPL EVolution station, you will need to download the FPL EVolution app, on both Android and Apple iOS devices.

Use our app to locate and navigate to a charging station, check charger speed and availability, locate nearby amenities, track a charging session, and more.

What is fast charging?

A DC fast charger provides power directly to the battery at a faster speed than a level 1 or 2 charger and requires commercial equipment and 480-volt 3-phase power. Depending on the vehicle and chargers, most chargers can power up an EV to 80% in about 30 minutes. Most drivers avoid charging to 100% because charging rates slow down significantly after 80%.

Because fast chargers are typically conveniently located near major highways and corridors, making them ideal when an EV needs to charge quickly during a road trip or if you’re pressed for time. 

How do I use FPL EVolution public fast chargers?

After downloading the FPL EVolution app, you’ll need to set up an account by adding your vehicle and a payment method. You’ll scan the QR code at your selected charger to initiate the charge. Check the app’s support section for more guidance.

Are FPL EVolution chargers compatible with Tesla vehicles?

Yes, all of our public chargers are compatible with a Tesla NACS connector using a CCS or CHAdeMO adaptor available from Tesla. Tesla-issued adapters are recommended; aftermarket adaptors may damage your vehicle or charging equipment, and FPL will not be liable for any damages.

Select locations now have Tesla NACS charging capability for use by Teslas without an adapter:

  • Florida Turnpike Service Plaza at Fort Drum
  • Midtown PGA in Palm Beach Gardens
  • City Center Park in Okeechobee
  • Suncoast Credit Union in La Belle
  • Colonial Square Plaza in Fort Myers
  • Daytona Beach Shores Community Center
  • Lockwood Commons in Bradenton

Note: While our newly installed NACS connectors are compatible with most newer Tesla models, there may be limitations with certain older models. Verify compatibility before charging.

What is the cost of FPL EVolution public chargers?

FPL EVolution public fast chargers are billed at a rate of $0.30/kWh plus applicable taxes and fees for an effective rate of $0.36-0.37/kWh depending on taxing jurisdiction. Our public level 2 chargers are generally provided free of charge as an amenity to guests, with a few exceptions.

How long does it take to charge an EV with a fast charger?

It depends on the type and model of the vehicle, but generally it takes about 30 minutes to charge the average EV to 80% state of charge.

It’s proper etiquette to monitor your vehicle’s charge and move your vehicle once fully charged. That said, FPL EVolution chargers allow for a grace period of 30 minutes. After the grace period is over, it may incur an idle fee for every minute the vehicle remains plugged into the charger.

Who can I contact with questions or issues while charging?

You can find answers to most questions in the support section of the FPL EVolution app, and your electric vehicle manufacturer can answer specific questions you may have about their vehicles. If you need help and can’t find a solution in our app, contact our EV advisors at 833-919-0939.

Who pays to install FPL EVolution charging stations?

FPL pays for the installation and maintenance of the stations. Drivers pay for the energy consumed to power their EV.

Commercial charging

What are the tariffs for commercial customers that provide access to EV charging stations?

  • GSD-1EV and GSLD-1EV rates are optional pilot tariffs for public EV charging stations with separate meters and when usage is low, the demand (kW) charges are limited. EV stations follow standard commercial rates just like typical customers with demand above 24kW.
  • Calculation is based on lesser of measured demand or energy (kWh) divided by 75. The discount applies for load factors below 10%; if it exceeds 10%, the discount is removed.
  • Rates are available for enrollment until December 2025; rate extensions are subject to Florida Public Service Commission review and approval. Customers enrolled by December 2025 will be grandfathered into rates at that time should rates increase.

Review rates schedules by region

FPL region
FPL Northwest FL region

What electric rates are my EV charging stations eligible for?

EV charging stations are subject to standard FPL commercial rates. The most common rates commercial customers have enrolled in, include the following:

Ideal for public charging sites with low utilization

  • GSD-1EV General Service Demand EV Public Charging (25 - 499 kW)
  • GSLD-1EV - General Service Large Demand EV Public Charging (500 - 1,999 kW)

Managed charging/optimization of time-of-use rates – popular with fleet operators

  • GSDT-1 General Service Demand Time of Use (25 - 499 kW)
  • GSLDT-1 - General Service Large Demand Time of Use (500 - 1,999 kW)

Others

  • GS-1 Non-Demand (0-24 kW) – limited enrollment for level 2 charging with charging capacity up to 24 kW
  • GSD-1 General Service Demand (25 - 499 kW)
  • GSLD-1 - General Service Large Demand (500 - 1,999 kW)

For more information refer to section 8. Rate Schedules in the Electric Retail tariff book.

FPL region
FPL Northwest FL region

Who is eligible for the pilot tariffs?

  • The tariff sheets will apply to both new and existing public charging stations; including, but not limited to, those owned by competitive marketers, private businesses, and governments.
  • The tariffs support more EV charging infrastructure and promote EV adoption throughout Florida..

How do these pilot tariffs help address higher demand charges associated with fast chargers?

FPL’s pilot tariffs limit the amount of demand charges, helping host locations with low utilization of their EV chargers balance the cost of electricity and energy received.

Do I have to enroll in the tariff for the entire five-year pilot period?

  • No. Qualifying customers may elect to enroll in the applicable GSD-1EV or GSLD-1EV tariff at any time during the 5-year pilot period. To optimize the evaluation of FPL’s proposed pilot rates, FPL is requesting customers remain enrolled in the tariff for a minimum of one year.
  • Customers that no longer want to participate may submit a request to opt-out of the program, provided they include justification for terminating their enrollment before the one year. These justification(s) will be referenced as part of the pilot’s learnings.

What happens after the five-year pilot period is over?

During the five-year pilot period, FPL will gather and evaluate the learnings gained from the research and will use it to inform the design of any proposed future EV rates. This may include extension of the existing pilot tariffs, converting the pilot tariffs to a permanent offering, allowing the pilot tariffs to expire, or replacing the tariffs with a different option.

What is the 75-hour methodology and how was it determined?

The amount of demand billed to public fast charge stations under the EV tariffs will be the lesser of a.) measured demand; and b.) limited demand, as calculated by dividing energy sales (kWh) by a fixed constant of 75 hours. The 75-hour constant was developed to set a threshold for demand charges and mitigate economic challenges for public fast charging stations with low usage. This 75-hour denominator was chosen to target an effective volumetric rate on demand and energy charges (excluding customer charge, taxes, and franchise fees) of approximately 20 cents per kWh, based on current rates. The methodology supports the ability for public fast charging stations to set pricing at their charging stations that will allow them to recover their electricity costs while still leaving margin to contribute toward other operating expenses and capital costs. EV charging stations with a load factor less than ~10% will benefit. As energy utilization improves above the 10% load factor, the demand charges under the tariff automatically adjust back to those of applicable GSD-1 and GSLD-1 rates. 

FPL selected 75 hours for this rate design to balance two competing priorities: provide rate relief that will facilitate and encourage the development of EV fast charging infrastructure and minimize the potential for the proposed tariffs to shift costs to other customers. The EV tariffs are designed to move DCFC customers back to established commercial rates as station utilization improves and the economic incentive is no longer as necessary. The 75-hour limiting factor sets this point at a load factor of ~10% which has been demonstrated to be achievable by some existing DCFC customers.

As included in Florida Power & Light Company’s Petition for Approval of Optional Electric Vehicle Public Charging Pilot Tariffs, page 15, footnote 26: “Based on GSD-1 rates effective June 2020, the cost of demand per kWh equates to [($9.98/kW base demand +$1.22/kW capacity and conservation) × (energy / 75 hours)] / energy = $0.15 / kWh. Added to $0.0222 /kWh base energy and $0.024 fuel and environmental = $0.20 energy and demand per kWh. Based on GSLD-1 rates, the cost of demand per kWh equates to [($12.19/kW base demand + $1.38/kW capacity and conservation) × (energy / 75 hours)] / energy = $0.18 / kWh. Added to $0.0175 /kWh base energy and $0.024 fuel and environmental = $0.22 energy and demand per kWh.”