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Frequently Asked Questions

To assure reliable service for our customers, FPL follows a preventive maintenance program to regularly clear tree branches and limbs from electrical equipment and lines to help prevent outages. FPL will only prune or trim branches and limbs that can potentially cause safety hazards and power outages by brushing against or falling upon power lines during windy weather.

FPL’s line-clearing program will only target trees and other vegetation that can interfere with or damage power lines and equipment. The amount of pruning varies by tree and location, and our specially trained line-clearing professionals will consider each tree’s species, growth rate, health and relative location to electrical lines and equipment before pruning. We all appreciate a lush, green community, and we can have it in such a way that minimizes the likelihood that tree branches and limbs will knock down power lines.

FPL and its contractors follow directional pruning guidelines set by the American National Standards Institute (ANSI) to protect the health of trees while helping them to grow away from power lines. ANSI A-300 is accepted as the industry standard for tree and plant pruning and is endorsed by the National Arbor Day Foundation and the International Society of Arboriculture.

FPL uses only utility-qualified professional tree-trimming contractors to manage the trees and plants around its power lines and equipment. The contractors are leaders in the field of utility arboriculture and use proven industry-standard pruning techniques.

Our contractor workforce is required to follow all safety rules and regulations as outlined by the Occupational Safety and Health Administration (OSHA). OSHA 1910.269 includes training requirements for line-clearance workers, minimum approach distances, hazard assessment and first aid/CPR training requirements.

We’ve examined our processes and developed a line-clearing schedule that enhances our system’s reliability while focusing our resources efficiently and wisely. On average, the main power lines (feeders) are cleared every three years and the neighborhood power lines (laterals) are cleared every six years. FPL completes the majority of scheduled line clearing before the height of storm season to help minimize the amount of debris that can fly into poles and wires during the windy weather.

FPL does not charge for this service since it is our responsibility to protect our lines and equipment. If FPL line-clearing professionals or other associated personnel are requesting compensation, please report the situation to FPL by calling 1-800-226-3545.

Any time a tree is wounded, it is placed under stress. FPL uses directional pruning to reduce the stress placed upon a tree. Directional pruning does not interfere with the tree’s ability to seal wounds, allowing the tree’s natural defense system to discourage pests and decay.

Some trees require trimming more often than others do to maintain a safe distance from overhead power lines. To help ensure reliable electric service now and in the future, FPL will only remove select trees, palms and other fast-growing vegetation that cannot be managed effectively by pruning or trimming.

When pruning is performed as part of our scheduled line clearing program, all resulting tree debris will be removed.
Following named weather events, our crews must cut away trees and other vegetation that have fallen into power lines, or that are in the way, to find and fix damage safely and as quickly as possible. As our crews move along to restore power, they will leave debris where the tree fell. FPL will clear only the debris that directly affects electrical equipment and power lines or access to FPL equipment. It is the responsibility of the property owner or the local government to remove cuttings and tree debris. Please contact your local government’s waste management office or refuse service provider for information on refuse collection.

FPL will send you a letter approximately two weeks before the line clearing begins. If access to your property is required, someone will contact you personally or leave a note with contact information at your door in advance of any work. You may see an increase of trucks and contractor activity as a result of these efforts. However, areas serviced by underground lines may not have visible activity within their vicinity. In these cases, the work takes place outside of neighborhoods where the initial electric service is provided by overhead lines.

Line clearing is not only important, it’s necessary. Scheduled line clearing near power lines and equipment helps ensure safety around electric facilities and minimizes the disruption of service to customers. Your cooperation is valuable in helping prevent outages to you and your neighbors.

FPL’s line-clearing professionals will only trim or prune trees around FPL electrical lines and equipment only. Trees that do not pose concerns to electrical lines and equipment will not be trimmed or pruned. To achieve any additional aesthetic goals, please hire a private contractor after our line-clearing professionals have completed the work.

FPL encourages customers to maintain their trees before they get too close to electric lines and equipment. You should never attempt to trim any vegetation growing near overhead power lines or on poles. Only specially trained line-clearing professionals should work around power lines. Check your local listings to locate a contractor qualified to trim vegetation around power lines. Before work begins, be sure to verify that the contractor is licensed and insured and complies with all applicable laws, codes, ordinances and/or permits.

First, visit the Right Tree, Right Place section of our Web site to find a list of recommended trees for the space you have available for planting. Next, consider where the tree will be located in relation to the overhead and underground power lines. Then, call 811 or visit www.call811.com at least two days before you dig. This free service will identify if there are any buried wires in the area where you would plant your tree.

If you see a tree touching power lines and sparking or causing another hazardous tree condition, contact FPL immediately at 1-800-4OUTAGE (1-800-468-8243) to report the condition. Please do not attempt to trim any trees or vegetation growing on or near power lines. Safety is a core value at FPL, which is why we hire specially trained line-clearing professionals to perform this work.