These optional programs are offered and administered by FPL Home, an unregulated subsidiary of FPL.
Simple and affordable power surge solutions
Storms and year-round lightning strikes can cause damaging power surges. Help protect your home and finances with the surge protection program that is right for you.
For Homeowners
SurgeShield®
SurgeShield is a program that attaches a state-of-the-art surge protector directly at your electric meter to help protect your appliances from power surges through your electric meter. SurgeShield also comes with a $5,000 limited manufacturer’s warranty per covered appliance, per occurrence for damages caused by a failure of the surge protector to properly perform.
Appliances covered by the limited manufacturer’s warranty include:
 Air Conditioner |
 Washer & Dryer |
 Oven/Range |
 Dishwasher |
 Refrigerator |
 And more |
Program Details
SurgeShield is a program that attaches a state-of-the-art surge protector directly at your electric meter to help protect your appliances from power surges through your electric meter.
That's it. No maintenance, no installation fee, and no commitment. You can cancel at anytime.
Enrolling is easy!
Once you enroll, we will schedule your SurgeShield installation with a FPL approved field technician.
$10.95 a month will be added to your monthly bill, making this an easy way to get peace of mind.
FAQs
Support Center
Terms & Conditions
The SurgeShield Program is offered and administrated by FPL Home and not FPL.
For Homeowners and Renters
Electronics Surge Protection℠ Program
Could you afford to replace your sensitive electronics if they got damaged due to a power surge? The Electronics Surge Protection Program offers an extra layer of low-cost defense against surprises.
It provides up to $5,000 per year in reimbursement for repairs or replacements of covered electronics damaged by a power surge.
Covered electronics include:
 Television |
 Computer |
 Tablet |
 Home Theater |
 Game Console |
And more |
Program Details
Why Electronics Surge Protection?
Power surges can cost thousands of dollars in property damage.
Power surges are unpredictable and can enter through your home's electrical, phone, cable and data lines causing damage to your property. Plug-in surge protectors can help keep your devices safe, however they are not 100% effective.
The Electronics Surge Protection plan will reimburse you, up to $5,000 per year, for the repair or replacement of your covered sensitive electronics that become damaged by a power surge for just $10.95 a month added to your monthly bill. There’s no commitment and you can cancel at any time.
FAQs
Support Center
Terms & Conditions
The Electronics Surge Protection Program is offered and administrated by FPL Home and not FPL, and is provided by AIG Warranty Services of Florida, Inc.
For Homeowners
SurgeShield and Electronics Surge Protection Program Bundle
Enjoy maximum surge protection at the lowest rate. Combine the SurgeShield program for protection of your appliances with Electronics Surge Protection for up to $5,000 yearly reimbursement coverage for your sensitive electronics and save $4.95 per month!
Complete SurgeShield protection and Electronics Surge Protection coverage includes:
Air Conditioner |
Washer & Dryer |
Oven/Range |
Dishwasher |
Refrigerator |
Television |
Computer |
Tablet |
Home Theater |
Game Console |
And more |
For Program Details, FAQs, Claims and Terms & Conditions, please see the individual bundle program's information.
Customer support
- For program questions and enrollment our representatives are available to assist from Monday to Friday, 8:00am to 7:00pm (EST) at 1 (833) 919-0941.
- For claim related questions or billing inquires not related to your electric service our representatives are available to assist from Monday to Friday, 8:00am to 7:00pm (EST) at 1 (833) 919-0945.
- For assistance locating your SurgeShield device light read our Surge Device guide.
- To print your claim documents, visit our website and follow these steps:
1. Select the “Submit a claim” tab for SurgeShield or Electronics Surge Protection.
2. Follow the instructions to print your claim.
- To submit your claim documents via email, send to SurgeClaims@fpl.com.
- To submit your claim documents in the mail:
FPLNW Surge Claims, ES/SCS
4200 W. Flagler St,
Miami, FL 33134
- To submit your claim documents via fax, send to (305) 442-5018.
- Basic Plus customers can find the discontinued program Terms & Conditions here.