/content/fplgp/us/en/landing/bb-customer.html

With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797

Thank you for being a valued FPL Budget Billing customer

Keep your bills predictable and be entered for a chance to win $500 in energy-efficient products. Entry ends May 31, 2025.

View official rules

We appreciate your trust and commitment to the FPL Budget Billing® program.

Let us remind you of the benefits to your enrollment:

white outlined icon of a smiling sun in sunglasses and a snowflake in a cycle

Avoid seasonal bill
spikes

Enjoy peace of mind knowing your monthly energy bill won’t dramatically fluctuate

white outlined icon of a calendar and money

Predictable monthly payments

With steady monthly payments, planning for your household budget is effortless

It's free to participate

This free program makes your life easier and your energy costs simpler to manage

Peace of mind

While this is not a savings program, it provides the convenience of consistent energy bills

How FPL Budget Billing works

How your bill is calculated

We average the past 12 months of your home’s energy usage to evenly distribute the cost throughout the year.

a bar graph with a horizontal green trend line depicting bill stability

Your bill stays transparent

Each month, your bill will show your actual energy usage along with your monthly Budget Bill amount.

budget billing screen on a tablet

Only pay for what you use

You pay exactly for the energy you use – not a penny more, not a penny less.

 
graphic of a woman sitting on a yellow couch

Cancelling comes with conditions

If you choose to cancel, you will be responsible for any deferred balance on your next bill, and you won’t be eligible to rejoin the program for 12 months.

a calendar with dates crossed out and a small stack of money

When you enroll in FPL Budget Billing, you will receive a monthly statement that includes three amounts:

  • "Actual electric charges" amount – what you would pay on FPL’s regular billing plan.
  • "FPL Budget Billing" amount – what you owe as a FPL Budget Billing customer.
  • "Deferred Balance" amount – the cumulative difference between your "actual electric charges" and your "FPL Budget Billing" amount. If you discontinue your enrollment, you will be responsible for this amount.

We encourage you to stay on the program for at least one year to realize the benefit and avoid paying a high deferred balance. There is no annual "true-up" period with FPL Budget Billing unless you close your account, discontinue the program, or FPL Budget Billing is discontinued because of a past-due bill. Please note that if FPL Budget Billing is discontinued, you will be unable to enroll for 12 months.

If you discontinue the program now:

  • You may be responsible for a high deferred balance on your next bill.
  • You may be paying a higher bill amount during months with extreme weather.
  • You will not be eligible to join again for 12 months.

Any difference between your Budget Bill amount and the actual electric charges amount is added to a deferred balance.

  • If your participation in FPL Budget Billing is terminated, for whatever reason, the deferred balance will be applied to your next bill, and you will not be able to rejoin the program for 12 months following the date of termination.
  • If the deferred balance is owed back to FPL at the time of termination, the balance will be billed to you.
  • If the deferred balance was a credit at the time of termination, the balance will be credited against any outstanding billed amounts, and any remaining balance will be credited your future bill or returned upon request.
  • Customers who transfer the location of their service account within FPL’s territory will have the debit or credit balance transferred to the new service address.