Property Managers

The Automatic Connect program ensures qualified property managers always have power at their rental units when they need it.

This program automatically connects electric service in the property manager’s name when tenants move out and cancel service. This means property managers:

• Don’t have to call each time a tenant moves out to open an account and have power connected
• Will have electric service in case they need to maintain or showcase the location
• Will not have interruption to important electrical devices – like refrigerators and outdoor security lights
• Will be responsible for the electric usage until the new tenant establishes an account
• Will notify FPL whenever they wish to change the agreement (i.e. discontinue, add or delete a rental property)

The requirements to enter into an Automatic Connect program agreement are:

• Must have two permanent accounts in a Business Name with a Federal Tax ID as registered with the State of Florida (no personal names) ​
• Have rental units of the same rate class (e.g., all Residential or all Commercial)
• Be responsible for electric service for the time period between tenants
• Maintain a good payment history with FPL
• Submit a completed and signed authorization form, and include a list of all the property addresses to be included in the program

The Automatic Connect program agreement will be reviewed annually to ensure property managers remain eligible.

Enrolling is easy. Just download and complete the enrollment form. Then submit it to us either by email to Multiple-Orders@FPL.com or mail (P.O. Box 025576 Miami, FL, 33102-5576)

Download the Automatic Connect Program Enrollment Form

Yes. A deposit is required:

• Residential: $25/unit
• Commercial: $50/unit
• Common areas and permanent meters: 2 months average billing per unit

The deposit must be paid within 10 days of the agreement activation date. A service charge of $9 for an existing premise, or $12 for a new premise, is billed anytime a new account is opened. Additionally, the deposit will be increased for each account added after the initial agreement is established.

You may satisfy the deposit requirement with cash, a Surety Bond from an insurance company or a Letter of Credit from your bank. In order to establish a Surety Bond or Letter of Credit, your company must be registered with the State of Florida, and the proper Tax ID Number must be provided. If you wish to pursue one of the non-cash options, you must download and submit the proper documents.

Surety Bond Form

Letter of Credit Form

Once we receive and approve the documents, your cash deposit will be refunded.

Yes. Business customers can provide a Letter of Credit from their bank, a Surety Bond from their insurance company.

Surety Bond Form

Letter of Credit Form

In order to avoid rejection, please ensure the Surety Bond or Letter of Credit is issued in the exact name of a corporation registered and active with the state of Florida and that it matches the name on your account(s).

If your business is a partnership instead of a corporation, email us for an application. Please remember to specify your account number and whether you are interested in a Surety Bond or a Letter of Credit.

Once we receive and approve the documents, your cash deposit will be refunded.

If your property is not enrolled in the Automatic Connect program, your service may be reconnected on the same day or next business day after a request to start service is submitted.

FPL offers a temporary/vacant account deposit option to make your experience easier.

Otherwise, when a tenant moves out, we may disconnect electric service within a day or so of the tenants request to cancel service, and service will not be connected until a new tenant – or the property manager – calls to start electric service.

If you opt not to participate in Automatic Connect, please be sure to remind vacating tenants to prepare the apartment for the disconnection of electric service. This may include:

• Leaving the door open on any refrigerators remaining on the premises to prevent mold
• Turning off major appliances and electronics
• Removing items from their stove and range

If a tenant has been disconnected for non-payment, the account will not be opened in the business name automatically. The property manager will need to contact FPL to connect the service.