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With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797

Frequently Asked Questions

  • How is the deposit amount determined?
  • When is the deposit due?
  • Does the deposit earn interest?
  • When is the deposit refunded?
  • Why was I billed a deposit adjustment?
  • Is there an alternative to a cash deposit?