/content/fplgp/us/en/support/contact/balance-and-billing-information/i-have-a-question-about-deposits.html

With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797

< Back to Rates and Your Bill

Deposits

Residential Deposits

To ensure fairness to all customers, some customers are required to secure their accounts with a deposit.

More information

Business Deposits

All business customers are required to secure their accounts with a deposit.

More information

Our billing and deposit practices are governed by the Florida Public Service Commission.