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General deposit 

How is the deposit amount determined?

The deposit is equal to approximately two months’ average billing at the service address. For example, if you operate your business year-round and use an average of $100 of electricity per month, the deposit amount would be $200.

If you are connecting service on a temporary basis, you may be eligible for other deposit options.

When is the deposit due?

The initial deposit is due when the account is opened and we have several convenient payment options available to make that payment.

Note: In some cases, you may be required to pay the deposit before connection of service.

Is the deposit adjustable?

Yes, we will review and adjust the deposit on your account after it has been open for six months to ensure we are holding the correct amount. The correct deposit amount is two months’ average billings at the premise.

We also review the deposit on your account if you make two or more late payments, or if you are part of a subset of business accounts that are reviewed based on external data such as credit or vendor ratings.

If there is a difference of $50 or more between the correct deposit amount and the deposit on hand, we typically require customers to bring their deposit to the appropriate level.

Does the deposit earn interest?

Yes, your deposit begins to earn two percent interest six months after your deposit is paid in full and the account remains active. The interest is credited to your account annually in June.

When is the deposit refunded for business customers?

In accordance with the Florida Public Service Commission rules and our tariff, we may refund your business deposit if eligible. Eligibility is manually reviewed based on factors such as length of service, good payment history, and, in some cases, external credit scores. Your deposit will earn two percent interest annually in June, six months after the deposit is paid and the account remains active.  

Additionally, customers with 23 months of continuous service and 12 months of good payment history earn three percent interest on cash deposits. When the account closes, the full deposit plus any unpaid interest will be applied to your final bill, and any remaining amount will be promptly refunded to you.

Is there an alternative to cash deposit?

Yes. Business customers can provide a Letter of Credit from their bank, a Surety Bond from their insurance company or an alternative source of collateral. These alternatives are only recommended for deposits of more than $1,000, as they may not be cost-effective for smaller amounts.

Letter of Credit Instructions and Application
Surety Bond Instructions and Application

In order to avoid rejection, please ensure the Surety Bond or Letter of Credit is issued in the exact name of a corporation registered and active with the state of Florida and that it matches the name on your account(s).

If your business is a partnership instead of a corporation, email us for an application. Please remember to specify your account number and whether you are interested in a Surety Bond or a Letter of Credit.

Once the Surety Bond or Letter of Credit is received and approved by FPL, your cash deposit will be credited to your account.

Temporary deposit 

What is a temporary deposit?

A temporary deposit is billed on the day the customer connects service and will be due 30 days from the effective date.

Is there a standard temporary deposit amount?

Temporary Accounts are billed a deposit of:
Residential rates –$100 or the premise guide, whichever is lower.
Business rates – $75 or the premise guide, whichever is lower.

Can the temporary deposit be waived?

The temporary deposit is due 30 days after the service is connected, unlike non-temporary accounts where the deposit is due immediately.

Group deposit arrangements

What is a group deposit arrangement?

A group deposit arrangement allows a customer with multiple accounts within FPL's service territory to consolidate all individual deposits into one account, which Consists of One Master Account with One or More Blanket Account(s), and has two arrangement types:

  1. Advanced group deposit arrangements: Either Advanced Subsidiary or Advance Group. 
  2. Non-Advanced deposit arrangements: Either Non-advanced Subsidiary or Non-Advance Group.