FPL takes the security of our customers’ information very seriously. We have well-established policies and processes, and systems to help ensure the security of customer information.
All your information is kept confidential. To deliver these insights about your energy use, we use industry-leading technology to analyze and deliver your customized energy-saving tips and recommendations, and the latest encryption technologies to safeguard this information.
Your data is protected in three ways. First, we require a secure browser to access account information. Secure browsers employ Secure Socket Layer (SSL) technology to communicate with servers. Second, your FPL username and password are required to access the account data. Third, after a period of inactivity, your current session on the website will automatically time out. You will be required to re-enter your username and password.
Electronic meters are reliable and accurate, but sometimes interval data can be unavailable. This can happen for several reasons, including:
You can check back in a day or two to see if the usage information is available in these instances. Your monthly usage and bill are based on the monthly meter reading, so they are accurate and are unaffected when data is not available in the usage chart. We provide this data so you can monitor your usage and gain insight into how you use energy throughout the month.
Your login consists of your username and a password that you created on FPL.com. If you do not remember your username or password, please reset them, or visit Login Help.
Yes. From any screen, click in the top right corner as follows:
From either option, click on the account you would like to view.
The Business Energy Manager uses weather data collected from the closest major weather station. There are situations outside of our control when weather readings do not get collected, which include: hardware failures, natural disasters, etc. While these occurrences are rare, if weather data is missing, we exclude the null data points when calculating average daily temperature.
The Energy Breakdown asks questions about your business to deliver a more personalized experience. After answering the questions in this section, we will personalize your load profile in the Energy Breakdown. This helps to better rank recommendations and provide you with options to optimize your usage and help understand your load profile.
FPL offers programs and rebates designed to help businesses save money. View programs to learn more information.
For more information about rates you can visit our Rates information page.
View our business rates for detailed breakdown.